Subject, body and destination — copy, send through the official route, keep the confirmation.
| Topic | Details |
|---|---|
| Official route | chegg.com → My Account → Orders → Cancel subscription |
| Where to send the email | Chegg help-center chat — no public cancel email |
| Support hours | chat 24/7 |
| Refund policy | runs to period end; textbook rentals are separate from the subscription and still due back |
| Watch out | cancelling Study doesn't return rented textbooks — rental return dates are separate obligations |
| Watch out | pausing is offered for up to a few months if the break is temporary |
| Watch out | app-store signups cancel in Apple/Google settings |