How do I cancel a subscription that makes it difficult?

Send a written cancellation through a channel that leaves a record — the account email or support form — naming the account, the effective date, and demanding written confirmation. The notice itself is the cancellation regardless of their process; if charges continue, a card chargeback with the letter attached usually ends it.

What should a cancellation letter include?

Five things: the word cancellation, account identification (email or number), the effective date, an instruction to take no further payments, and a demand for written confirmation. Optional but powerful: a pre-emptive refund demand for anything charged after the effective date.

Is there a click-to-cancel law in the US?

The FTC's click-to-cancel rule was vacated by a federal court in July 2025 before taking effect, but ROSCA still requires online subscriptions to offer simple cancellation, and states like California require online cancellation for subscriptions started online.

Cancel a Subscription — Letter Generator & Deadline

Your letter

It updates as you type. Copy it into the account’s support email or contact form — any channel that leaves a record.

Send it right

What cancelling is worth

The cost of “I’ll cancel it next month”

What this subscription takes over the next three years — cancelled today versus left running. Hover to explore.

Making it stick

How we calculate

What the letter includes

Five working parts, each with a job: the word cancellation (no ambiguity), account identification (kills the “couldn’t find you” reply), an effective date (kills the “one more cycle” trick), a no-further-charges instruction (the paper trail a chargeback needs), and a demand for written confirmation (converts their silence into your evidence). The optional paragraphs add a refund demand for post-notice charges and the firm treatment for hard-to-cancel services.

The law behind it

No single federal “click-to-cancel” rule is in force (the FTC’s 2024 rule was struck down in court in July 2025 before taking effect) — but ROSCA still requires online subscriptions to offer a simple cancellation mechanism, several states go further (California requires online cancellation for online signups; New York and others have similar laws), and your card issuer’s dispute process covers charges after a documented cancellation. Sources: ROSCA · California’s automatic renewal law.

The deadline math

send-by = next charge date − notice period (if any) − 1 day
a year of it = monthly price × 12
left running = price × months, compounding quietly at renewals

Cancellation guides by service

Steps, the official route, and a ready-to-send dated email for each — 44 services, from ISPs to apps.

Common questions

Can I just cancel by phone?: You can — and then you can prove nothing. A phone cancellation with continued charges becomes your word against their logs. Send something written through a channel that leaves a record, or call first and confirm in writing after: “Per today’s call, this confirms cancellation of…”
The service only cancels through a retention phone line. Is that legal?: Increasingly, no. Online signups must offer online cancellation in California and several other states, and federal law (ROSCA) requires a simple mechanism for online subscriptions. Either way, your dated written notice works: cancellation is your decision communicated, not their process completed.
They kept charging after I cancelled. Now what?: Reply attaching your dated letter, set a 14-day refund deadline, and say the next step is a card dispute. Then actually dispute it — issuers side with a documented cancellation almost every time. Unauthorized post-cancellation charges are the strongest chargeback category there is.

Cancel a Subscription