How do I cancel a subscription that makes it difficult?

Send a written cancellation to a channel that leaves a record, keep the copy, and treat the notice itself as the cancellation regardless of their process. In the EU and UK, cancelling may not be made harder than signing up; if charges continue after your notice, a card chargeback with the letter attached usually ends it.

What should a cancellation letter include?

Five things: the word cancellation, enough detail to find the account (email or account number), the effective date, an instruction to take no further payments, and a demand for written confirmation. That last line matters most — it converts silence into evidence for your side.

Can a company keep charging after I cancel?

Only through a notice period you agreed to in the contract, and not beyond it. Anything after that is an unauthorised charge: reply with your dated cancellation, set a 14-day refund deadline, and if it isn't met, dispute the charge with your bank or card issuer. Keep everything in writing.

Cancel a Subscription — Free Letter Generator

Your details

Service you're cancelling

Account email or number

Your name (as on the account)

Cancellation effective from

Leave as is, or put a date. Cancelling from the period's end avoids arguments about part-month refunds.

Ask for a refund of charges after cancellation?

If they bill you after this notice, the letter pre-emptively demands that money back.

Everything is calculated in your browser as you type. Nothing you enter is sent or stored, and no account is needed.

Your result

Letter ready.

Copy & send

the text below updates as you type

Your letter

Where to send it

Best channel	—
Subject line to use	—
If they make cancelling hard	—
Keep as proof	—

What makes this letter work

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Worth checking

Send it through a channel that leaves a record: the account email, the support form (screenshot the confirmation), or a letter if the contract demands one. A phone call cancels nothing you can later prove.

In the EU and UK, cancelling must not be harder than subscribing — several countries now require an online “cancel” button if signup was online. A service that only cancels by phone during office hours is usually already offside; say so, in writing, politely.

If a charge lands after this notice, reply attaching the letter, set a 14-day deadline for the refund, and mention a chargeback through your card issuer. That word shortens most disputes considerably.

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Common questions

How do I cancel a subscription that makes it difficult?: Send a written cancellation to a channel that leaves a record, keep the copy, and treat the notice itself as the cancellation regardless of their process. In the EU and UK, cancelling may not be made harder than signing up; if charges continue after your notice, a card chargeback with the letter attached usually ends it.
What should a cancellation letter include?: Five things: the word cancellation, enough detail to find the account (email or account number), the effective date, an instruction to take no further payments, and a demand for written confirmation. That last line matters most — it converts silence into evidence for your side.
Can a company keep charging after I cancel?: Only through a notice period you agreed to in the contract, and not beyond it. Anything after that is an unauthorised charge: reply with your dated cancellation, set a 14-day refund deadline, and if it isn't met, dispute the charge with your bank or card issuer. Keep everything in writing.

How this is calculated

The letter is assembled in your browser from your inputs and the template below. Nothing you type is sent anywhere — this page has no server.

letter = notice of cancellation
       + account identification
       + effective date
       + no-further-charges clause
       [+ refund demand]
       + request for written confirmation

Each clause has a job: identification prevents the “we couldn't find your account” reply, the effective date removes ambiguity, the no-further-charges line creates the paper trail a chargeback needs, and the confirmation demand forces a written answer you can hold them to.

This is a general template, not legal advice. Contracts with notice periods (gyms, telecoms) may require the notice to land a month or more before renewal — check the term, then set the date accordingly.

Subscription Cancellation Letter

Official sources — the law this page applies