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Cancel Sky

Free No account No data sent
Official route + send-to addressDated email builderChecked August 2026
$
months

Your ready-to-send cancellation

Subject, body and destination — copy, send through the official route, keep the confirmation.

Subject: 


The cancellation, line by line


Good to know about cancelling Sky
TopicDetails
Official routeyour My Sky account or phone 0333 7591 018
Where to send the emailMy Sky messaging — no public cancel email
Support hoursphone daily 8:30am–11:30pm (UK)
Refund policy31 days' notice standard; in-contract exits pay early-termination charges
Watch outthe 31-day notice clock starts when they process the request, not when you call — don't wait
Watch outunreturned Sky Q/Glass kit is charged — keep the postage receipt


How to cancel Sky, step by step
  1. Sky TV and broadband usually require 31 days' notice — the clock starts when they process the request.
  2. Check contract status in My Sky: in-contract exits pay early-termination charges; rolling contracts just need the notice.
  3. Cancel via My Sky messaging or by phone; insist on written confirmation with the end date.
  4. Return the equipment in the packaging they provide; keep proof of postage.
  5. Verify the final direct debit matches the confirmed end date.

      
Common questions
How do I cancel Sky?
The official route: your My Sky account or phone 0333 7591 018. Follow the steps on this page, then send the dated email above to My Sky messaging — no public cancel email so a written record exists — the confirmation is what wins disputes if billing continues.
Can I get a refund after cancelling Sky?
31 days' notice standard; in-contract exits pay early-termination charges

      
    


  





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