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Cancel Xfinity (Comcast)

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Official route + send-to addressDated email builderChecked August 2026
$
months

Your ready-to-send cancellation

Subject, body and destination — copy, send through the official route, keep the confirmation.

Subject: 


The cancellation, line by line


Good to know about cancelling Xfinity (Comcast)
TopicDetails
Official routexfinity.com support chat, phone 1-800-934-6489, or an Xfinity store
Where to send the emailXfinity support chat — request a written confirmation ticket
Support hourschat/phone daily 8am–12am ET
Refund policyno-contract plans just stop; contract plans charge early-termination fees (~$10 per remaining month, capped)
Watch outequipment return is the classic trap: unreturned gateways/modems bill $100+ — get a receipt from the UPS Store drop-off
Watch outfinal bills take 1–2 cycles to zero out; a prorated credit should appear for unused days
Watch outthe retention desk can apply real discounts — if you actually want to stay, 'cancel' is the negotiating opener


How to cancel Xfinity (Comcast), step by step
  1. Check contract status in your account — contract plans charge ~$10/remaining month (capped).
  2. Cancel via chat, phone, or in-store; request the confirmation ticket in writing.
  3. Return equipment to an Xfinity/UPS Store — keep the receipt forever.
  4. Watch for the prorated final bill over the next 1–2 cycles.
  5. Dispute any post-cancellation charge with your confirmation ticket.

      
Common questions
How do I cancel Xfinity (Comcast)?
The official route: xfinity.com support chat, phone 1-800-934-6489, or an Xfinity store. Follow the steps on this page, then send the dated email above to Xfinity support chat — request a written confirmation ticket so a written record exists — the confirmation is what wins disputes if billing continues.
Can I get a refund after cancelling Xfinity (Comcast)?
no-contract plans just stop; contract plans charge early-termination fees (~$10 per remaining month, capped)

      
    


  





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