Subject, body and destination — copy, send through the official route, keep the confirmation.
| Topic | Details |
|---|---|
| Official route | peacocktv.com → Account → Plans & Payments → Cancel |
| Where to send the email | Peacock help chat — no public cancel email |
| Support hours | chat daily 9am–1am ET |
| Refund policy | runs to period end; annual plans keep running to the anniversary |
| Watch out | Xfinity/Instacart bundles include Peacock — cancelling a bundled perk happens in the bundler's account |
| Watch out | downgrading to free is not automatic; make sure the account shows the free tier after |