Subject, body and destination — copy, send through the official route, keep the confirmation.
| Topic | Details |
|---|---|
| Official route | max.com → Profile → Subscription → Cancel |
| Where to send the email | Max help-center chat — no public cancel email |
| Support hours | chat daily, extended hours |
| Refund policy | runs to period end; no partial refunds |
| Watch out | Max is billed through more third parties than almost anyone — Apple, Google, Amazon, Roku, Samsung, and most cable providers; cancel where you pay |
| Watch out | cable-bundled Max ends when you call the cable provider, not on max.com |